FAQs

Where can I use my Visa card when I travel internationally?
You can use your Visa card virtually anywhere you travel around the world.

What benefits do I get for using my Visa card when travelling?
There are a number of benefits for using your Visa card when travelling.

Safety

  • Carry your Visa card to avoid carrying large amounts of cash.

Convenience
Visa cards give you access to funds when and where you need them.

Security

  • Visa cardholders are protected from fraudulent transactions through Visa's Zero Liability* Program.
  • Visa Customer Care Service provides emergency assistance 24 hours a day, 7 days a week and is just a toll-free telephone call away.

A More Cost Effective Way To Pay

  • Visa cardholders receive a foreign exchange rate that is typically better than that used to convert cash by a local currency dealer.

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What do I do if I've lost my Visa card while travelling?
If you're travelling—no matter where you are in the world—you should immediately contact Visa Customer Care Service using our worldwide network of toll-free telephone numbers. Our customer service representatives are available 24 hours a day, 7 days a week, to help you. They'll take your lost or stolen card report, arrange for a replacement card or emergency cash delivery for Visa Gold and Visa Platinum cardholders with your financial institution's approval, and answer any other Visa card or travel-related inquiries.

* Certain restrictions apply

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Travelling to Europe?
Tips for Canadian cardholders traveling to the EU.